Privacy Policy
Effective date: January 1, 2025
1. Who We Are
Bright Window Cleaning LLC ("we," "us," or "our") is a window and exterior cleaning company serving the Denver Metro Area. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you request a quote, book a service, or contact us through this website.
2. Information We Collect
We collect information you give us directly, including:
- Your name
- Phone number and email address
- Service address or general location
- Details about the service you are requesting
- Photos you upload with a custom quote request
- Preferred appointment dates and times
- Any additional notes or instructions you provide
We do not collect payment card numbers or financial account information through this website. Payments are handled separately at the time of service.
3. How We Use Your Information
We use the information you submit to:
- Respond to your quote request or service inquiry
- Schedule and confirm appointments
- Send service reminders or follow-up communications
- Improve our services and website
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. How We Store Your Information
Submitted information is stored securely in our booking system. Photos you upload are stored in encrypted cloud storage and are accessible only to Bright Window Cleaning staff. We retain your information for as long as necessary to fulfill the service and maintain reasonable business records, or as required by law.
5. Cookies and Analytics
This website may use standard browser cookies or similar technologies to remember your preferences and understand how visitors use the site. We do not use cookies to track your activity across other websites or to serve you targeted advertising.
6. Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the details below. We will respond within a reasonable time and honor requests to the extent permitted by applicable law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
- Email: BrightWindowLLC@gmail.com
- Phone: 720-506-4695
- Service area: Denver Metro Area, Colorado